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We have a deep commitment to our employees and appreciate the extra mile they go each day for our customers and for each other. That's why they voted us the best place to work. Learn more about what makes us the best!

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Our Culture

At Hallmark Home Mortgage we realize that having a great company culture is critical to achieving our mission

We strive for excellence each and every day in an environment that is fun, fast-paced, and focused on serving one another and our customers. Many of our employees speak of co-workers as their “2nd Family” and this is due to the fact that we treat each other with the same respect as if they were a family member. We work in a business of helping families and we take that same approach to working with one another. Having happy and satisfied employees will always shine through to our customers. We reward hard work and excellence with multiple events and activities.
awards trip
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Employee outing
+ Employee outing
Community service
+ Community service

Hallmark home mortgage

Our Core values

Team Over Self

Team Over Self (Our People)

  • We go the extra mile for our customers and one another.
  • We treat one another with respect always. We may disagree from time to time, but we never lose respect for one another.
  • Motivated to perform for the greater good of our company.
Do the Right Thing Being Ethical

Do the Right Thing (Being Ethical)

  • We make the right and ethical decision regardless of the cost.
  • We never hide or shy away from difficult issues.
  • We provide the best possible counsel to our customers and one another; always.
  • We demonstrate honesty and integrity in all that we do.
Deep commitment to customer

Deep commitment to customer

  • We demonstrate honesty and integrity in all that we do.
  • We meet or beat the expectations we set for our customers.
  • We’re always willing to go a bit further to provide an exceptional customer experience.
Perform with

Perform with excellence

  • We look to exceed expectations
  • We are never satisfied, but always looking to improve our approach and effort.
  • We are passionate about what we do. Our customers can sense our passion as they interact with us.

Interested in joining our team?

Learn more about a career at Hallmark by downloading our Building Careers Guide or take an in-depth look and visit our careers website today.

Download Brochure
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Join our team

Our Commitment to Support

Best In Class Fulfillment

Best-In-Class Fulfillment

  • Everyone talks about closing loans on time, we do more than talk about it. Our team is dedicated to getting loans to the closing table on time or early, period.
Marketing

Marketing

  • Our in-house marketing staff assists with all of your marketing needs. We’ll prepare custom marketing pieces with you and your client's needs in mind. Whether you’re hosting a special event or in need of co-branded materials, we have you covered.
Leads

Leads

  • Within our marketing and IT teams we have custom development and web design. Our team builds custom landing pages to help drive traffic in your market through SEO/ SEM campaigns.
Training

Training

  • Making a transition from one company to another can be stressful, but it doesn't have to be. We're committed to providing the hands-on training and ongoing support to make your transition a successful one.

Loan Originator Spotlight

The Hallmark Difference

Would you like to work with us to build an enduring, world-class mortgage company? Contact us.

Would you like to work with us to build an enduring, world-class mortgage company?

Contact us.

Deb Sturges

Deborah Sturges

President & CEO

260.437.9614

dsturges@1hallmark.com

Mark Etchison

Mark Etchison

EVP, Division Manager

317.457.1349

metchison@1hallmark.com

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COMPLAINT AND LICENSING INFO

Complaints may be directed to Hallmark Home Mortgage at 855.249.7731 or an email may be sent to: complaints@1hallmark.com

Corporate NMLS:53441 | NMLS Consumer Access
Security & Privacy | Disclosures and Licenses

CORPORATE CONTACT

7421 Coldwater Road Fort Wayne, IN 46825
888.490.1428 | 260.469.0900

Hallmark Home Mortgage, LLC (NMLS # 53441) is an Equal Housing Lender. Hallmark Home Mortgage is not endorsed by any government agency. Reviews and comments have been submitted by customers voluntarily, are solely the views of such customers, and have been screened by Hallmark Mortgage LLC prior to publication in accordance with our guidelines. Customers were not compensated for their reviews/comments but were informed that the submittals may be used in Hallmark Mortgage LLC advertising. Hallmark Home Mortgage, LLC (NMLS # 53441) is not licensed to originate in all states. All rights reserved. NOTICE: All loans are subject to credit, underwriting, and property approval guidelines. Offered loan products may vary by state. There is no guarantee that all borrowers will qualify. This is not a commitment to lend nor an offer to enter into a rate lock agreement. Terms, conditions and programs are subject to change without notice. Certain limitations apply. Contact us for additional details. Not all offices are licensed in all states. Visit: https://www.hallmarkhomemortgage.com/disclosures for complete licensing information. Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Hallmark Home Mortgage. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com