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A Letter from Founder and CEO Deborah Sturges

ceo min

A Letter from Founder and CEO Deborah Sturges

Sudden change is seldom welcome, but one day in 2006 I found myself in the midst of significant change. Not only for me but for my friends and co-workers who had worked beside me every day. Waterfield Mortgage, a longtime Fort Wayne based company where I was senior vice president, was sold. 650 people, including me, lost their jobs. We were suddenly faced with many challenges both professional and personal. At first, I was devastated, but with time I realized it was an opportunity for positive change. After taking a couple of months to reflect, I decided that Fort Wayne still needed the type of home finance solutions we had been giving at Waterfield and that I wanted to be the one to continue that TRADITION OF SERVICE. The foundation for Hallmark was in place.
Sudden change is seldom welcome, but one day in 2006 I found myself in the midst of significant change. Not only for me but for my friends and co-workers who had worked beside me every day. Waterfield Mortgage, a longtime Fort Wayne based company where I was senior vice president, was sold. 650 people, including me, lost their jobs. We were suddenly faced with many challenges both professional and personal.
At first, I was devastated, but with time I realized it was an opportunity for positive change. After taking a couple of months to reflect, I decided that Fort Wayne still needed the type of home finance solutions we had been giving at Waterfield and that I wanted to be the one to continue that TRADITION OF SERVICE. The foundation for Hallmark was in place.
I set out to create a new and different mortgage company. The name had to express my desire to create a company made up of the best people in the industry, who share my commitment to always put YOU, our customer, first. The dictionary definition of Hallmark is: 1. A mark indicating quality or excellence. 2. Any mark or special indication of genuineness, good quality, etc. The name Hallmark Home Mortgage fit my vision for the company. My next step was to begin assembling the team that was going to help me realize my dream. The market was ripe with talented people. Most of them, I had worked with for years, and many were currently unemployed. So in the spring of 2007, with great people onboard, the ability to make all decisions in-house, and strong local financial backing, Hallmark Home Mortgage was born.

Fast forward over fifteen years, and Hallmark Home Mortgage continues to impact the communities it serves. We’ve expanded our footprint and have had the privilege of growing our excellent staff. Every employee at Hallmark plays a role in making their community better. We strive to play our part in many community initiatives. I know how rewarding service can be. Hallmark Home Mortgage is a place where community service is supported and encouraged. I have felt privileged and blessed to be surrounded by the exceptional group of professionals that make up Hallmark Home Mortgage. I am equally honored to be in a business that makes the dream of homeownership a reality for people every day. We look forward to the opportunity to earn your business. I invite you to experience the Hallmark Home Mortgage difference.

DebSignature retouched min
DEBORAH STURGES
PRESIDENT & CEO
HALLMARK HOME MORTGAGE

meet your hallmark home mortgage LEADERSHIP TEAM

CHRISSY BUCHANAN min

Chrissy Buchanan

Executive Vice President

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BROCK RAUCH min

Brock Rauch

EVP, Business Support

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MARK ETCHISON min

Mark Etchison

EVP, Division Manager

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MarcWadman

Marc Wadman

SVP, Divisional Manager

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SCOTT BEER min

Scott Beer

Capital Markets Executive

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JEFF HERR min

Jeff Herr, SPHR, SHRM-SCP

EVP, Human Resources

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DAN SCHREIBER min

Daniel A. Schreiber, CPA

Chief Financial Officer

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STEVE NEWELL min

Steve Newell

Servicing Manager

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CHRISSY BUCHANAN min

Chrissy Buchanan

Executive Vice President

BROCK RAUCH min

Brock Rauch

EVP, Business Support

MARK ETCHISON min

Mark Etchison

EVP, Division Manager

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MarcWadman

Marc Wadman

SVP, Divisional Manager

SCOTT BEER min

Scott Beer

Capital Markets Executive

JEFF HERR min

Jeff Herr, SPHR, SHRM-SCP

EVP, Human Resources

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DAN SCHREIBER min

Daniel A. Schreiber, CPA

Chief Financial Officer

STEVE NEWELL min

Steve Newell

Servicing Manager

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CHRISSY BUCHANAN min

Chrissy Buchanan

Executive Vice President

BROCK RAUCH min

Brock Rauch

EVP, Business Support

MARK ETCHISON min

Mark Etchison

EVP, Division Manager

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learn more
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MarcWadman

Marc Wadman

SVP, Divisional Manager

SCOTT BEER min

Scott Beer

Capital Markets Executive

JEFF HERR min

Jeff Herr, SPHR, SHRM-SCP

EVP, Human Resources

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learn more
learn more
DAN SCHREIBER min

Daniel A. Schreiber, CPA

Chief Financial Officer

STEVE NEWELL min

Steve Newell

Servicing Manager

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COMPLAINT AND LICENSING INFO

Complaints may be directed to Hallmark Home Mortgage at 855.249.7731 or an email may be sent to: complaints@1hallmark.com

Corporate NMLS:53441 | NMLS Consumer Access
Security & Privacy | Disclosures and Licenses

CORPORATE CONTACT

7421 Coldwater Road Fort Wayne, IN 46825
888.490.1428 | 260.469.0900

Hallmark Home Mortgage, LLC (NMLS # 53441) is an Equal Housing Lender. Hallmark Home Mortgage is not endorsed by any government agency. Reviews and comments have been submitted by customers voluntarily, are solely the views of such customers, and have been screened by Hallmark Mortgage LLC prior to publication in accordance with our guidelines. Customers were not compensated for their reviews/comments but were informed that the submittals may be used in Hallmark Mortgage LLC advertising. Hallmark Home Mortgage, LLC (NMLS # 53441) is not licensed to originate in all states. All rights reserved. NOTICE: All loans are subject to credit, underwriting, and property approval guidelines. Offered loan products may vary by state. There is no guarantee that all borrowers will qualify. This is not a commitment to lend nor an offer to enter into a rate lock agreement. Terms, conditions and programs are subject to change without notice. Certain limitations apply. Contact us for additional details. Not all offices are licensed in all states. Visit: https://www.hallmarkhomemortgage.com/disclosures for complete licensing information. Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Hallmark Home Mortgage. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com

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Chrissy has been in the mortgage industry for over 35 years. She started her career closing and processing loans in 1985 in the Philadelphia area; she moved to Indiana in 1996 to manage a large operations center for the East Coast and the Midwest for Waterfield Mortgage. In 2007 she assisted CEO, Deborah Sturges, in the creation of Hallmark. She is currently responsible for the development of strategic goals and objectives and the evaluation of each department within the company to ensure they are running as efficiently as possible using business intelligence and automation. She is currently the Vice President of the Indiana State Mortgage Bankers Association and will be the President in 2018.

She is from Philadelphia and is an avid Philadelphia sports fan. She is married to her husband of 29 years and has two sons, one who lives in Brooklyn, New York with his wife and other in Los Angeles, California. She is also a colon cancer survivor and her passion is working with the American Cancer Society's Relay for Life which is the largest fundraiser for cancer research and services in the United States.
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Brock has been in the mortgage industry for the last eighteen years. During this time he has worn many “hats” from managing sales and operations teams. Passionate about process improvement and technology, Brock has led many projects over the years to make his teams and company more efficient. Brock leads the marketing and IT teams for Hallmark. Community and family are extremely important to Brock, a father of two and someone who is very involved in promoting the community he serves.
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Marc Wadman is a highly respected figure in the mortgage industry, with extensive experience as a Senior Vice President and Central Division Manager for Hallmark Home Mortgage. With a proven track record of success, Marc has established himself as a leader in the field, bringing together top talent and providing expert guidance and support to his team.

As a long time Kansas City resident, Marc has deep roots in the community and a passion for helping others achieve the dream of homeownership. Over the course of his career, he has built a reputation as a skilled and knowledgeable mortgage professional, dedicated to providing his clients with exceptional service and expert advice.

In addition to his work in the mortgage industry, Marc is also a devoted family man, with a wife and two children whom he adores.

 
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Scott has been in the mortgage industry for 30 + years and has worked for multiple mortgage banking operations in both Indiana and Colorado. Scott’s career has primarily been in Secondary Marketing and Capital Markets. In his current role with Hallmark, Scott oversees all aspects of secondary marketing, including pricing, hedging, loan disposition as well as product development.

Scott currently resides in Castle rock, Colorado with his beautiful wife of 30 years. In addition, while they love the state of CO, all three of their children were born and raised in the Hoosier state.
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Jeff Herr, Executive Vice President – Human Resources, is certified as a Senior Professional in Human Resources by the HR Certification Institute and as a Senior Certified Practitioner by the Society for Human Resource Management. He has over 20 years of HR experience, and leads our Human Resources team which focuses on continuing Hallmark’s reputation for being a great place to work. Jeff holds a Bachelor’s degree in Human Resources from Indiana Tech, where he graduated magna cum laude.

Jeff lives in Huntertown, Indiana and has been a resident of northeast Indiana his entire life. He enjoys traveling, spending time with his family and cheering on his beloved Fighting Irish.
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I graduated from IPFW in 1997, with a bachelor’s degree in Accounting, and in 2006 I received my CPA license in the State of Indiana. After working in public accounting as an auditor and tax preparer for approximately ten years, I spent 5 years as the controller for a publicly-traded company. I am pleased to use that experience in my current position as CFO for Hallmark Home Mortgage.

When people come to me with questions or concerns, I want to be as helpful as possible and always try and impart some of my knowledge whenever I can. I want the person to understand the reason behind any explanation I give so that in the future, they can make sound financial decisions.
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Steve has been in the mortgage industry for 20+ years. He started his career at one of the largest privately held mortgage companies in the country, Waterfield Mortgage. While at Waterfield, Steve held various management roles, from Loan Administration and Portfolio Retention to Acquisitions and Transfers. He is currently responsible for the interim servicing functions associated with service released loans, as well as servicing administration and oversight required on Fannie Mae, Ginnie Mae and Freddie Mac retained loans.

Steve and his wife have three beautiful daughters and they are all involved in many school and community activities. Born and raised in Fort Wayne has allowed Steve to develop strong ties to the community. Because giving back to the community is so important to him, Steve chairs Hallmark’s involvement in the United Way Day of Caring and also volunteers as a Junior Achievement instructor. He is a true Hoosier, having fifteen IU alumni between he and his wife’s family (Go Hoosiers!).
  • Home
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