|
Bonnie Cruz - Senior Loan Processor
Direct Line: (260) 469-0904
Fax: (888) 422-0991
bcruz@hallmarkhomemortgage.com
I began my career in the lending industry 11
years ago as a processor with Waterfield
Mortgage, then moved to manage a large
refinance processing/closing team. From there
I moved over to manage a retail purchase team
that worked in New York, Ohio and New Jersey. Now, as a
senior loan processor at
Hallmark Home Mortgage, I work directly with
your Mortgage Consultant to ensure that all
documentation is in order and ready for our
in-house underwriting department. I enjoy
being with my family and my dogs, Scooter and
Harley. In our spare time you'll find us by the
pool, at a Komets or Mad Ants game, or cheering
on our son's football team!
My customer service philosophy is to treat
everyone like I would like to be treated, from
the first-time home buyer to the seasoned
agents. Everyone involved in the transaction is
important to me.
Working at Hallmark is more than a job; we are a family. We have all worked together for so
long that we can jump in and help each other
when things get busy. Our mutual caring and
respect make a huge difference on those
occasions when we need to go the extra mile for
our customer.
|