Chrissy Buchanan

Chief Performance Officer

Chrissy has been in the mortgage industry for 32 years.  She started her career closing and processing loans in 1985 in the Philadelphia area; she moved to Indiana in 1996 to manage a large operations center for the East Coast and the Midwest for Waterfield Mortgage.  In 2007 she assisted CEO, Deborah Sturges, in the creation of Hallmark.  She is currently responsible for the development of strategic goals and objectives and the evaluation of each department within the company to ensure they are running as efficiently as possible using business intelligence and automation.  She is currently the Vice President of the Indiana State Mortgage Bankers Association and will be the President in 2018. 

She is from Philadelphia and is an avid Philadelphia sports fan. She is married to her husband of 29 years and has two sons, one who lives in Brooklyn, New York with his wife and other in Los Angeles, California.  She is also a colon cancer survivor and her passion is working with the American Cancer Society’s Relay for Life which is the largest fundraiser for cancer research and services in the United States.